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Awards & Accreditations
Customer Focus Award 2014
Responsive and committed customer support, combined with technical expertise and in-depth industry knowledge, proved to be the winning formula for Gray Forklift Services, as we received the coveted Customer Focus Award at an international Awards event in Birmingham.
At the Fork Lift Truck Association’s Awards for Excellence ceremony, GFS’ achievements were recognised by the Fork Lift Truck Association Technical Committee.
Association Chief Executive Peter Harvey said: “This award recognises the company that has demonstrated the greatest commitment to customer service in the UK this year – embodying the Association’s core principles of productivity, integrity and safety.”
Mitsubishi 2012 Gold Award for Excellence
Gray Forklift Services outstanding customer commitment impresses Mitsubishi
Excellent local customer support and reliable products, backed by global resources, proved to be the winning formula at the Mitsubishi Forklift Trucks Dealer Awards held at The Belfry, where Gray Forklift Services was awarded a Gold Award by the international manufacturer.
Combilift & Aisle Master Awards 2012
Sales Achievement Award for Sales of Combilift Products Combilift & Aisle Master Sales Achievement Award in recognition of performance
Mitsubishi 2011 Gold Award for Excellence
Official Mitsubishi dealers for 18 years, Gray Forklift Services have held the Gold Award for Excellence for 6 years. Not to mention winning the 2006, 2007 and 2008 Dealer of the Year award, and, most recently Gray Forklift Services have been awarded Outstanding Achievement Award for 2011, proving, unequivocally that Gray Forklift Services is the forklift firm in the North East.
Together with Mitsubishi, Gray Forklift Services pride themselves on their renowned service and outstanding customer care.
Gray Forklift Services believe in delivering the highest standard of professionalism, safety and customer service at all times. To maintain this level of service to our clients, we are accredited, and maintain our recognition, by the leading organisations in the forklift truck and oil and gas industry:
Fork Lift Truck Association
The UK’s Independent authority on forklift trucks. Members adhere to a strict Code of Practice and are vetted by the Association to ensure the highest standards are met.
The national accreditation scheme for Thorough Examination, specifically for companies who service fork lift trucks. Gray Forklift Services are fully accredited by the British Industrial Truck Association (BITA) and Fork Lift Truck Association (FLTA) in accordance with the Consolidated Fork Truck Services quality assurance procedural code.
FPAL works to identify, qualify, evaluate, and monitor suppliers on behalf of its purchasing members in order to create an effective supply chain network.
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